Shipping Policy - Old Copy

Shipping Times and Costs

Delivery costs depend on the order value before deducting applicable discounts.

Country of shipping : United States

Shipping Services By Carrier: We ship all products by USPS and FedEx, Based on Orders Value and Shipping Type Chosen by Customer.

Shipping type and time:

We ship all products within 7-14 business days except holydays. 

Shipping type and costs: Standard, Delivery by USPS.

We offer FREE SHIPPING to United States on all orders.

Tracking provided and Delivery by USPS. Delivery to Alaska/Hawaii may take longer. 

 

Country of shipping : Rest Of World ( International )

Shipping Services By Carrier: We ship all products by USPS and FedEx, Based on Orders Value and Shipping Type Chosen by Customer.

Shipping type and time:

Standard

Express

12 - 25 Business Days

7 - 10 Business Days

 

Shipping type and costs: Standard, Delivery by USPS.

Value of goods

 Shipping costs

$0.01 -  $49.98

$5.99

$49.99 - $119.98

$22.49

$119.99 and above

$36.00

No tracking provided. May be subject to import taxes, customs, and duties upon delivery. 

Shipping type and costs: Express, Delivery by FedEx.

Value of goods

 Shipping costs

$0.01 -  $49.98

$26.99

$49.99 - $119.98

$35.99

$119.99 and above

$58.99

Tracking provided and delivery by FedEx. Not deliverable to PO Boxes. May be subject to import taxes, customs, and duties upon delivery. 

How to ensure speedy delivery:

  • Complete and correct payment information
  • Complete delivery and billing addresses
  • Ensuring designs do not infringe on copyrights

Customs and fees

Orders being shipped outside of the United States are subject to customs or duty fees. The fees are governmental in nature and not charged by HolyZilla. We state 1) in checkout, next to the international shipping options, and 2) in the confirmation email that these fees may apply. For any issues regarding customs or duty fees, please contact your local customs office. These fees cannot be refunded, as they are not charged by us.

Please note: International shipping times are not guaranteed. Customs clearance can significantly delay the delivery of international orders. Such delays are not reflected in our estimated shipping times and are beyond our control. To ensure the most efficient handling of your international order, please make sure to include a local telephone number and email where you can be reached. Please check with your local customs authorities in advance to determine your country's specific import requirements.

Upgrade Express shipping

If you want to get a faster shipping method, then you would need to either get in touch with us before your order begins production to process a shipping upgrade or you would need to cancel order and place a new one with the upgraded shipping method.

If your order is still waiting to be processed and it is during our office hours, which are Mon-Fri 8:30am - 4:30pm EST, feel free to give us a call to upgrade your shipping. You can reach us at +1 (347) 732-1090

Note: Once an order has shipped, we are not able to change the shipping method, i.e. Standard to Express.

Possible reasons for a delayed delivery:

  • The delivery address is in a location that’s hard to reach (e.g. mountains, islands or remote areas). If this should be the case, delivery may take up to 25 days.
  • It will take an extra day in cases where there is a public holiday in any of the countries that handle delivery.
  • Customs and duties are due for the order and must be paid prior to delivery.
  • You are placing a substantial order. Please refer to the calculated delivery time in the checkout section for information on the estimated time of delivery.

Any Questions Or Help Needed?

Contact our support

Customer Service:
Mon-Fri: 
8:30am - 4:30pm EST
Sat & Sun: CLOSED
Phone: +1 (347) 732-1090
Email: support@holyzilla.com

Address: 99 Wall Street #3018,
New York, NY 10005, United States